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What procedures are put into place after a credit/debit card has been cloned and the bank have frozen the account?
My partner who is out of the country card has been cloned and is being used and it is under investigation but what happens next?
asked in Cloning, banks, money



jacquesdor answers:

You get apologies, and thanks for having reported it. Then you wait ........ and wait ........ and wait for the promised refund. When that happened to someone I know it took over six months for him to get his money back.
I take for granted that a new card has been issued etc.


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